/ Shipping & Returns
I often abandon shopping carts when shipping calculates. Let us thank Amazon Prime for our free shipping entitlement. The shipping rate not only covers processing and handling fees but allows me to ensure that your product isn't damaged in transport. I hand pack your items with the same level of love as a Chipotle employee who wraps your burrito.
St. End is a one-woman operation, but speedy shipping is important to me. Your order will be processed and shipped within five days of order placement. That being said, if you need your order ASAP, you can pick up the tab. Otherwise, thank you for your patience!
If you still need to abandon your cart, I feel you. No hard feelings. Shipping is a b*tch.
All earrings are hand-made from scratch with love, there may be slight imperfections, which is part of their charm! There will never be an imperfection that makes the earring unwearable or large enough that it is noticeably not supposed to be there.
Most earrings are made from polymer clay, glass/ceramic beads, or acrylic. Polymer clay is very durable but should still be handled with care. Do not bend clay as it may be susceptible to breaking or cracking.
At this time, I do not offer returns. However, if your earrings do break, due to an error of mine, please reach out for a replacement. This will be addressed on a case-to-case basis.
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